Video Recording

RECITE Video Recording enables companies to centrally record video-based interactions.

Features:

▸ Add-on module licensed per concurrent channel
▸ Record and store video interactions in a central location for easy search and playback
▸ Required in order to monitor agent video in the live monitoring panel

Video Recording

▸ Comply with industry regulations
▸ Capture video without the need for desktop-based applications
▸ Monitor an ever-growing modality of interaction between your employees and customers