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Video Recording

RECITE Video Recording enables companies to centrally record video-based interactions.

Features:

Add-on module licensed per concurrent channel
Record and store video interactions in a central location for easy search and playback
Required in order to monitor agent video in the live monitoring panel

Video Recording

Comply with industry regulations
Capture video without the need for desktop-based applications
Monitor an ever-growing modality of interaction between your employees and customers

Features That Empower You with Essential Business Insights


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