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Whoops, Forgot to Press “RECORD”

Most call recording systems today are set to the “record on demand” mode, giving agents the ability to record if they deem it necessary. While that’s all well and good, it’s easy to forget to press “RECORD”. When this happens, we are left without a recording of the TDM, VoIP, cloud or even Skype for..
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6 Important Criteria when Selecting a Skype for Business Recorder

Skype for Business does not have a full-featured recorder built into the application. If you require robust capabilities, you need to consider an integrated, Microsoft Certified recording solution. Criteria to look for: Types of recording – The different types of recording you can choose from includes centralized recording of Internal, PSTN, Conference, Remote Agent, Mobile..
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Skype for Business Recording – The New Necessity

Capturing, storing and replaying your Skype for Business interactions can bring your business a multitude of advantages over companies that do not. With Skype for Business recording, you can precisely measure and improve customer service, resolve costly disputes, improve compliance, and capture and analyze the voice of the customer to garner valuable sales and marketing..
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TMC Names Numonix a 2018 Communications Solutions Product of the Year Award Winner

RECITE Client-Side Recorder Recognized for Exceptional Innovation   BOCA RATON, Fla., Sept. 11, 2018 — Numonix, provider of RECITE, the industry’s single most versatile recording solution available for unified communications and Microsoft Skype® for Business , today announced that it has received a 2018 Communications Solutions Product of the Year Award for its RECITE Client-Side..
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Numonix RECITE Offers Centralized Skype for Business Client-Side Recording for On-Premises, Hybrid and Office365

BOCA RATON, Fla., Sept. 10, 2018 — Numonix, provider of RECITE, the industry’s single most versatile recording solution available for unified communications and Microsoft Skype® for Business, today announced its new RECITE Client-Side Recorder for Skype for Business. Available for on-premises, hybrid and Skype Online in Office365, the RECITE Client-Side Recorder enables organizations to securely..
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Seven Key Things to Consider When Choosing a S4B Recording Solution

Skype for Business (S4B) is being adopted by organizations across every vertical industry, increasing the demand for  S4B recording applications to capture and replay audio, video, screen and chat. With many S4B recording options available today, there are six key things to consider when choosing your recording solution. A word of caution: Implementing S4B recording functionality is..
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Numonix Wins 2017 Communications Solutions Product of the Year Award for Mobile Call Recording and Intelligent Scenario Routing

Numonix Honored for Its Exceptional Innovation and Commitment to Improving the Customer Experience BOCA RATON, Fla., July 27, 2017 — Numonix today announced that it has been honored as a winner of a 2017 Communications Solutions Product of the Year Award from TMC, a global integrated media company. Numonix won for its Mobile Call Recording..

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RECITE for Microsoft office 365 Customer magazine Award

Numonix Receives 2016 CUSTOMER Magazine Workforce Optimization Innovation Award for RECITE for Microsoft O365 Numonix Honored for Its Exceptional Innovation and Commitment to Improving the Customer Experience BOCA RATON, Fla., April 26, 2017 — Numonix today announced that it has been honored as a 2016 Workforce Optimization Innovation Award winner for its RECITE® for Microsoft..

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2016 Communications Solutions Product of the Year Award

Numonix’s RECITE for Skype for Business in Microsoft Office 365 Wins 2016 Communications Solutions Product of the Year Award RECITE Is the First Compliant Hybrid Cloud-based Interaction Recording Solution for Skype for Business; Records Voice, Video, Chat and Desktop Screen BOCA RATON, Fla., Aug. 23, 2016 — Numonix today announced that TMC, a global, integrated..

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Numonix Awarded Microsoft Silver Communications Competency

Numonix Achieves Microsoft Silver Communications Competency BOCA RATON, Fla., June 7, 2016 — Numonix, a leader in interaction recording solutions, today announced that it has achieved Microsoft® Silver Communications Competency. As a Microsoft Independent Software Vendor (ISV), Numonix has also received certification for its RECITE interaction recording solution for Skype for Business. RECITE records all..

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