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Skype for Business Recording – The New Necessity

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Capturing, storing and replaying your Skype for Business interactions can bring your business a multitude of advantages over companies that do not. With Skype for Business recording, you can precisely measure and improve customer service, resolve costly disputes, improve compliance, and capture and analyze the voice of the customer to garner valuable sales and marketing..
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TMC Names Numonix a 2018 Communications Solutions Product of the Year Award Winner

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RECITE Client-Side Recorder Recognized for Exceptional Innovation   BOCA RATON, Fla., Sept. 11, 2018 — Numonix, provider of RECITE, the industry’s single most versatile recording solution available for unified communications and Microsoft Skype® for Business , today announced that it has received a 2018 Communications Solutions Product of the Year Award for its RECITE Client-Side..
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Numonix RECITE Offers Centralized Skype for Business Client-Side Recording for On-Premises, Hybrid and Office365

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BOCA RATON, Fla., Sept. 10, 2018 — Numonix, provider of RECITE, the industry’s single most versatile recording solution available for unified communications and Microsoft Skype® for Business, today announced its new RECITE Client-Side Recorder for Skype for Business. Available for on-premises, hybrid and Skype Online in Office365, the RECITE Client-Side Recorder enables organizations to securely..
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Omni-Channel Playback Elevates Quality Monitoring

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The word “omnichannel” is ubiquitous in the contact center industry today with regard to customer experience. It primarily refers to the ways or modes in which a company communicates with its customers – e.g. voice, video, chat, email, instant message and so on. Many customer focused organizations today put a lot of stock into ensuring..
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Seven Key Things to Consider When Choosing a S4B Recording Solution

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Skype for Business (S4B) is being adopted by organizations across every vertical industry, increasing the demand for  S4B recording applications to capture and replay audio, video, screen and chat. With many S4B recording options available today, there are six key things to consider when choosing your recording solution. A word of caution: Implementing S4B recording functionality is..
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Numonix Wins 2017 Communications Solutions Product of the Year Award for Mobile Call Recording and Intelligent Scenario Routing

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Numonix Honored for Its Exceptional Innovation and Commitment to Improving the Customer Experience BOCA RATON, Fla., July 27, 2017 — Numonix today announced that it has been honored as a winner of a 2017 Communications Solutions Product of the Year Award from TMC, a global integrated media company. Numonix won for its Mobile Call Recording..

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Numonix Saddletree Research Kachina Award for RECITE

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Numonix Receives Saddletree Research’s Kachina Award for RECITE Interaction Recording for Microsoft Office 365 Winner of Voice of the Customer Solutions Category Boca Raton, Fla., Nov. 29, 2016 — Numonix is pleased to announce it has received Saddletree Research’s Kachina Award™ for its RECITE® Interaction Recording for Microsoft® Office 365. Numonix’s Microsoft-certified RECITE interaction recording..

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Skype for Business Certification

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Numonix Awarded Skype for Business Certification From Microsoft for RECITE Interaction Recording Solution RECITE Was First-to-market With a Certified Recording Solution for Skype for Business Interactions On-premises, Hybrid Cloud and in Microsoft Office 365 Boca Raton, Fla., Oct. 18, 2016 — Numonix is pleased to announce it has been awarded Skype® for Business interoperability certification..

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2016 Communications Solutions Product of the Year Award

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Numonix’s RECITE for Skype for Business in Microsoft Office 365 Wins 2016 Communications Solutions Product of the Year Award RECITE Is the First Compliant Hybrid Cloud-based Interaction Recording Solution for Skype for Business; Records Voice, Video, Chat and Desktop Screen BOCA RATON, Fla., Aug. 23, 2016 — Numonix today announced that TMC, a global, integrated..

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