Compliance

How LLMs and GPTs Solved the Auto QM Conundrum of Human Interaction

Quality management has always been a critical aspect of customer service, requiring trained staff to evaluate calls and interactions to … Read More

Navigating Large Language Models: Harnessing Innovation While Mitigating Risks (Part 2)

In today’s digital era, where innovation knows no bounds, Large Language Models (LLMs) stand out, signaling the next era of … Read More

The Edge of Innovation: Large Language Models (LLMs) in Modern Workplaces

In today’s technology-driven world, businesses must adapt to stay ahead of the curve. One of the most significant advancements is … Read More

Maximizing Value and Minimizing Risk: Call Recording Retention in the Era of A.I.

In today’s rapidly evolving business landscape, the significance of call recording cannot be overstated. With the advent of Artificial Intelligence … Read More

Calls And Meetings Are Not The Same In Microsoft Teams

Calls and Meetings are Not the Same In Microsoft Teams

For those of you who use Microsoft Teams every day, the differences between a Teams meeting, and a voice call … Read More

Numonix Announces RECITE 3.0 Interaction Recording Solution That Helps Boost Business Success a …

Numonix Announces RECITE 3.0 Interaction Recording Solution That Helps Boost Business Success and Ensure Compliance   Compatible With All Versions … Read More

RECITE Receives a 2015 Communications Solutions Product of the Year Award

BOCA RATON, Fla., Sept. 2, 2015 — Numonix today announced that its RECITE® Skype® for Business (Lync®) Recording Solution has … Read More