Numonix Receives 2016 CUSTOMER Magazine Workforce Optimization Innovation Award for RECITE for Microsoft O365
Numonix Honored for Its Exceptional Innovation and Commitment to Improving the Customer Experience
BOCA RATON, Fla., April 26, 2017 — Numonix today announced that it has been honored as a 2016 Workforce Optimization Innovation Award winner for its RECITE® for Microsoft O365 by TMC, a global, integrated media company, and CUSTOMER Magazine. This award recognizes vendors that are advancing the call center, CRM and teleservices industries.
“Numonix is honored to win this award for RECITE Skype® for Business in Microsoft Office 365. The Numonix team continues to innovate interaction recording solutions that help organizations ensure compliance, reduce legal liability and gain valuable insights into customer interactions,” said Avi Margolin, CEO of Numonix.
“On behalf of both TMC and CUSTOMER magazine, it is my pleasure to honor Numonix with a 2016 Workforce Optimization Innovation Award for its RECITE for Microsoft O365 interaction recording solution,” said Rich Tehrani, CEO, TMC.
Numonix, a Microsoft Silver Communications partner and preferred recording solution provider for recording on-premises and hybrid deployments of Skype for Business, also works closely with Microsoft to maintain interaction recording compliance for Skype for Business users migrating to Office 365.
Now available from Numonix’s global dealer network, RECITE scales from five to thousands of users.
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Numonix is an innovator in interaction recording and quality management solutions. Numonix’s RECITE interaction recording solutions help organizations maintain a competitive edge, ensure regulatory compliance, resolve disputes and enhance customer experience. RECITE captures all interactions, including voice, screen, video, and IM/Chat. Available in both enterprise and service provider editions, Numonix’s award-winning RECITE is deployed globally in contact center, customer service, financial, and public safety applications. Affordably priced, RECITE is scalable to accommodate organizations of any size and is available globally. Numonix is based in Boca Raton, Fla. For more information, visit www.NumonixRecording.com
Numonix PR Contact:
Teri Sawyer, T&Co. PR
203-852-6800, ext. 139