Numonix Achieves Microsoft Silver Communications Competency
BOCA RATON, Fla., June 7, 2016 — Numonix, a leader in interaction recording solutions, today announced that it has achieved Microsoft® Silver Communications Competency. As a Microsoft Independent Software Vendor (ISV), Numonix has also received certification for its RECITE interaction recording solution for Skype for Business. RECITE records all modalities in Skype for Business and Skype for Business for Office 365, including Voice, Video, Chat and Desktop Screen.
“In achieving Microsoft’s Silver Communications Competency, our team has proven that Numonix meets the rapidly evolving needs of our mutual customers,” said Avi Margolin, CEO of Numonix.
To earn a Microsoft Silver Competency, Microsoft partners must successfully demonstrate expertise through rigorous exams, culminating in Microsoft certifications. To ensure the highest quality of services, Microsoft requires customer references for successful implementation and customer satisfaction.
RECITE interaction recording solutions help ensure regulatory compliance, reduce legal liability and give valuable insights into customer interactions. RECITE is compatible with leading voice and Unified Communications platforms, including Allworx, Avaya, Broadsoft, Cisco, Mitel, ShoreTel, Switchvox and Toshiba. RECITE was recently named a 2015 INTERNET TELEPHONY Skype® for Business Pioneer Award by Internet Telephony Magazine.
About NUMONIX — www.NumonixRecording.com
Numonix is an innovator in interaction recording and quality management solutions and has achieved Microsoft Silver Communications Competency. Numonix’s RECITE interaction recording solutions help organizations maintain a competitive edge, ensure regulatory compliance, resolve disputes and enhance customer experience. RECITE captures all interactions, including voice, screen, video, and IM/Chat. Available in both enterprise and service provider editions, Numonix’s award-winning RECITE is deployed globally in contact center, customer service, financial, and public safety applications. Affordably priced, RECITE is scalable to accommodate organizations of any size and is available globally. Numonix is based in Boca Raton, Fla.