Numonix Honored for Its Exceptional Innovation and Commitment to Improving
the Customer Experience
BOCA RATON, Fla., July 27, 2017 — Numonix today announced that it has been honored as a
winner of a 2017 Communications Solutions Product of the Year Award from TMC, a global
integrated media company. Numonix won for its Mobile Call Recording and Intelligent Scenario
Routing recording method for Skype for Business in its RECITE® interaction recording solution.
“We are honored to win this award. The Numonix team continues to innovate interaction
recording solutions that help organizations ensure compliance, reduce legal liability and gain
valuable insights into customer interactions,” said Avi Margolin, CEO of Numonix.
“RECITE is truly an innovative product and is amongst the best solutions brought to market in
the past twelve months,” said Rich Tehrani, CEO, TMC. “Congratulations to Numonix for being
honored with a Communications Solutions Product of the Year Award.”
Numonix’s Intelligent Scenario Routing recording method for Skype for Business calls
delivers a single-environment solution that intelligently and automatically selects the most appropriate
method to record based on a particular call type and routes targeted calls through
the most-appropriate pathway to satisfy various internal and external security and compliance
requirements of the organization.
Numonix is a Microsoft Silver Communications partner and preferred recording solution provider
for recording on-premises and hybrid deployments of Skype for Business. Numonix works
closely with Microsoft to maintain interaction recording compliance for Skype for Business users
migrating to Office 365.
Now available from Numonix’s global dealer network, RECITE scales from five to thousands of
Numonix offers the industry’s most versatile interaction recording solution for unified
communications and Skype for Business users and service providers. Featuring more than 300
customization options, a Windows 10-like tile dashboard, and enhanced omni-channel playback,
Numonix’s RECITE interaction recording solution provides advanced features at no extra
charge, giving users complete control over how they experience their recordings and
agent/customer data. RECITE empowers organizations to maintain a competitive edge, help
ensure regulatory compliance, resolve disputes and enhance the customer experience. At
Numonix, we believe you should be able to record and listen to your calls the way you want
to. Numonix is based in Boca Raton, Fla. Visit www.NumonixRecording.com
TMC is a global, integrated media company that supports clients’ goals by building communities
in print, online, and face to face. TMC publishes multiple magazines including Cloud Computing,
IoT Evolution, Customer, and Internet Telephony. TMCnet is the leading source of news and
articles for the communications and technology industries, and is read by as many as one
million unique visitors monthly. TMC produces a variety of trade events, including ITEXPO, the
world’s leading business technology event, as well as industry events: Asterisk World; AstriCon;
ChannelVision (CVx) Expo; DevCon5 – HTML5 & Mobile App Developer Conference; IoT
Evolution Conference & Expo; IoT Evolution Developers Conference; MSP Expo; Real Time
Web Communications and more.
For more information about TMC, visit www.tmcnet.com.