Law Firms
Law Firms
Improve Your Bottom Line
▸ Compliant recording of verbal agreements
▸ Legal record of transactions
▸ Dispute resolution
Ensure Liability Protection
▸ Record calls for liability protection
▸ Securely share interaction recordings
Meet Security Standards
▸ Encrypt recordings of customer interactions to meet security standards
▸ Easy secure access and file sharing
Improve Workforce Optimization
▸ Record client calls during the discovery process
▸ Record depositions taken over the phoneTrack billable hours for phone interactions
Improve Staff Performance
▸ Train staff on accepted policies and procedures
▸ Live monitoring of staff telephone interactions
▸ Easy call evaluation and situational training
Maintain and Protect Your Business Reputation
▸ Ensure staff training on accepted policies and procedures
▸ Monitor live agent interactions
▸ Easily evaluate agents and provide situational training
Gain Advanced Technology
▸ Access valuable data live at a glance
▸ Seamless integration with third-party applications
▸ One of the only solutions compatible with Skype for Business
▸ Compatible with virtually every PBX and UC platform
