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Improve Your Bottom Line

Compliant recording of verbal agreements
Legal record of transactions
Dispute resolution

Ensure Liability Protection

Record calls for liability protection
Securely share interaction recordings

Meet Security Standards

Encrypt recordings of customer interactions to meet security standards
Easy secure access and file sharing

Improve Workforce Optimization

Record client calls during the discovery process
Record depositions taken over the phoneTrack billable hours for phone interactions

Improve Staff Performance

Train staff on accepted policies and procedures
Live monitoring of staff telephone interactions
Easy call evaluation and situational training

Maintain and Protect Your Business Reputation

Ensure staff training on accepted policies and procedures
Monitor live agent interactions
Easily evaluate agents and provide situational training

Gain Advanced Technology

Access valuable data live at a glance
Seamless integration with third-party applications
One of the only solutions compatible with Skype for Business
Compatible with virtually every PBX and UC platform

Features That Empower You with Essential Business Insights

Our Products