Is your client-side recorder causing the following issues?
- Incorrect call direction reporting
- Phone numbers mixed between records
- Inability to pull data via API or database
- Lack of protection for sensitive data (e.g. credit card or pin number)
If so, you are not alone. Many companies are experiencing these and other problems with their Skype for Business client-side recorder, from vendors other than Numonix.
The native Skype for Business recording functionality built into the application can be augmented by a fully integrated, third-party client-side recorder, delivering more