6 Important Criteria when Selecting a Skype for Business Recorder
Skype for Business does not have a full-featured recorder built into the application. If you require robust capabilities, you need to consider an integrated, Microsoft Certified recording solution.
Criteria to look for:
- Types of recording – The different types of recording you can choose from includes centralized recording of Internal, PSTN, Conference, Remote Agent, Mobile or Federated Voice, Video and Chat.
- Recording methods – The three methods of data capture for S4B are Edge Server Model, Media Relay and Standard packet Capture Service.
- Interoperability – There are an endless number of Lync and S4B versions still in use today, as well as versions for Windows, Mac, Ofﬁce365 and so on. If you have multiple sites using various ve