Monthly Archives: October 2019

Mitel Msa 200px

Numonix Enhances Recording for MiVoice Connect to Support Mitel 400 Series IP Phones

“Many MiVoice Connect customers have approached us for a compatible recording solution for their newly purchased Mitel IP400 phones,” said … Read More

Contact Center Call Recording

Contact Center 2020: Asset or Liability?

In the 1990s and early 2000s, the call center was a second-class citizen within an organization. There’s no refuting that. … Read More