Are your Agents Really Listening to your Customers? August 26, 2019 Are your contact center agents really listening to your customers or are they simply hearing them? It’s one thing to.. Read more
Webuyanycar.com USA Utilizes Numonix RECITE Recording Solution to Help Ensure High-Quality Customer Service August 16, 2019 “From installation to complex customizations, the Numonix team pushed hard to ensure a successful call recording implementation,” said Alex Beck,.. Read more