Are your Agents Really Listening to your Customers?
Are your contact center agents really listening to your customers or are they simply hearing them? It’s one thing to..
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Webuyanycar.com USA Utilizes Numonix RECITE Recording Solution to Help Ensure High-Quality Customer Service
“From installation to complex customizations, the Numonix team pushed hard to ensure a successful call recording implementation,” said Alex Beck,..
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