1-855-NUMONIX | 561-952-2600

TDM Types:

Digital Trunk (PRI/T1/E1)
ISDN/BRI

When recording TDM environments, a physical connection is required for each trunk. Digital trunks accommodate multiple voice channels over one circuit.
Line interface cards are used to interface with digital and analog trunks in order to record calls.
The RECITE recorder gathers matching information via CTI or SMDR in order to provide detailed information about the recorded call, including date/time of call, extension information, agent information, caller ID and number dialed.
Only calls passing through the trunks will be recorded, eliminating internal-to-internal calls.

 

 

There are two types of call recording for TDM trunks: Passive and Active Recording.

Passive Recording is completely transparent to a telephone system. A passive integration involves the recorder passively sniffing (monitoring) a network for audio and call information to copy to the recorder. There is no impact to the telephone system at all.

Active Recording involves a switch-level integration that requires additional data from a CTI application from the PBX or a third-party vendor. This additional data facilitates an extended set of call controls, delivering greater flexibility and functionality as a result of the interaction between the call recorder and the PBX.

Features That Empower You with Essential Business Insights


Our Products


THANKS FOR CHOOSING US
Numonix's mission is to provide the world with best-of-breed call recording and customer interaction solutions! Please fill in the form below and we will contact you shortly! See how our call recording & quality management software suite can be used for your industry.
  • Car Dealerships
  • Collection Agencies
  • Financial Institutions
  • Contact Centers
  • Utility Companies
  • Healthcare
  • Law Firms
REQUEST A CALL BACK
Thank You. We will contact you as soon as possible.
PGlmcmFtZSBzcmM9Imh0dHBzOi8vd3d3Lmdvb2dsZS5jb20vbWFwcy9lbWJlZD9wYj0hMW0xOCExbTEyITFtMyExZDM1NzQuNDgyOTQ4ODQ0OTghMmQtODAuMTIwMTQyMzAwMDAwMDEhM2QyNi4zNzU1ODA2MDAwMDAwMDMhMm0zITFmMCEyZjAhM2YwITNtMiExaTEwMjQhMmk3NjghNGYxMy4xITNtMyExbTIhMXMweDg4ZDkxZTZjYjY0MDQ5YTclM0EweDQwY2VkMGE4Mzc2NzQyYTIhMnMyNzAwK04rTWlsaXRhcnkrVHJsJTJDK0JvY2ErUmF0b24lMkMrRkwrMzM0MzEhNWUwITNtMiExc2VuITJzdXMhNHYxNDQzMTk3MTAxOTY1IiB3aWR0aD0iMTAwJSIgaGVpZ2h0PSIxMDAlIiBmcmFtZWJvcmRlcj0iMCI+PC9pZnJhbWU+
CONTACT US
2700 N. Military Trail, Suite 230.
Boca Raton, Florida, USA. 33431
+1-855-NUMONIX | 561-952-2600
Thank You. We will contact you as soon as possible.
FREE 20 DAY
SKYPE for BUSINESS RECORDING TRIAL
RECORDING