1-855-NUMONIX | 561-952-2600

RECITE Service Provider Edition

Numonix’s RECITE Service Provider Edition (SPE) is a multi-tenant call recording solution for telecom service providers and shared customer contact centers. Leveraging the ingenuity of the RECITE interaction recording solution, RECITE SPE enables service providers to tap an additional source of revenue by offering their customers a fully featured, compliant call recording and quality management solution.
RECITE SPE is a competitively priced, robust and scalable solution with flexible billing options tailored to fit the service provider’s business model. File encryption, segregated databases and granular permission-based roles facilitate secure data access and adhere to various compliance regulations.

New Revenue Opportunity With Little to No Risk

Benefits:

Access additional revenue streams with little to no risk
Provision additional tenants with minimal maintenance
Help your customers comply with regulatory compliance
Empower your customers gain valuable insight into their employees’ performance
Provide your customers with the ability to record calls and interactions for liability protection
Enable fast start-up for your customers utilizing RECITE SPE’s quick set-up and highly intuitive user interface, which allows for minimal training
Competitively priced, robust and scalable solution
Flexible billing options tailored to fit the service provider’s business model

Robust, Flexible and Scalable Recording Solution That Meets Your Customers’ Needs

Features:

Fully featured, compliant call recording and quality management solution
File encryption, segregated databases and granular permission-based roles facilitate secure data access and adhere to various compliance regulations
Centralized Web-based access and administration for easy access to recordings
Access to Quality Management for agent scoring and reporting
RECAP (API) for seamless integration in to the service providers portal
RECAP (API) for provisioning users with enhanced provisioning for Skype for Business
Migrate tenants between systems or to a dedicated solution as their needs change
Proactive monitoring to ensure uninterrupted service
User activity logging to enable transparency

Supported technologies include:

Our Products


THANKS FOR CHOOSING US
Numonix's mission is to provide the world with best-of-breed call recording and customer interaction solutions! Please fill in the form below and we will contact you shortly! See how our call recording & quality management software suite can be used for your industry.
  • Car Dealerships
  • Collection Agencies
  • Financial Institutions
  • Contact Centers
  • Utility Companies
  • Healthcare
  • Law Firms
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2700 N. Military Trail, Suite 230.
Boca Raton, Florida, USA. 33431
+1-855-NUMONIX | 561-952-2600
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