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Enhanced Archiving to the Cloud

RECITE Enhanced Archiving feature enables you to archive or store interactions to multiple destinations, including cloud-based storage solutions.

Features:

Supports archiving to virtually any device with an active UNC path
Seamlessly play back interactions stored to cloud-based storage solutions
Support for Microsoft Azure and Amazon AWS
Additional license required

Benefits:

Ensure redundancy through storage in multiple geographic locations
Easily increase storage capacity without having to provision additional hardware
Ensure adherence to internal and external compliance regulations that require multiple storage locations
Play back stored interactions as if they are located locally (requires the path to the stored file to be active)

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