About Us

About Us

Our Mission Is To Enable You

Numonix offers the industry’s most versatile cloud and premise-based interaction recording solutions for Microsoft® Teams, Skype® for Business, SIPREC, and most unified communications and PBX systems, giving business users and service provides versatility in how they record, centrally store and access to their interactions.With full omnichannel recording of voice, video, chat, screen and screen sharing, Numonix empowers organizations to improve regulatory compliance, resolve disputes and enhance the customer experience by granting safeguarded access to their recordings and agent/customer data.Numonix RECITE® interaction recording solution gives users an on-premise solution with extensive customization options, while Numonix IXCloud delivers the ultimate cloud-based communication capture platform built on the runtime service fabric of Azure and requiring no physical or virtual servers.

2022
Launch of enhanced features (will list)

Launch of Record on Demand

2021
IXCloud Certified as Microsoft Teams Solution
2020
Launch of IXCloud
  • Named a 2020 Communications Solutions Product of the Year Winner for IXCloud.
  • Announce collaboration with Ribbon to deliver compliance recording for Microsoft Teams.
  • Win 2020 Cloud Computing Excellence Award for IXCloud for Microsoft Teams.
2019

RECITE Client-Side Recorder for Skype for Business awarded a 2019 INTERNET TELEPHONY Product of the Year Award.

Announce collaboration with Microsoft for Teams Compliance Recording

2018

RECITE Client-Side Recorder for Skype for Business launches

Awarded the 2018 Communications Solutions Product of the Year Award for RECITE Client-Side Recorder for Office365

2017

RECITE for Microsoft O365 awarded with a 2017 INTERNET TELEPHONY Product of the Year Award.

Received 2016 CUSTOMER Magazine WorkforceOptimization innovation Award for RECITE for Microsoft O365

Winner of a 2017 Communications Solutions Product of the Year Award - for Mobile Call Recording and Intelligent Scenario Routing recording method for Skype for Buiness

2016

RECITE awarded 2015 INTERNET TELEPHONY Skype for Business Pioneer Award

Enhanced Integration of RECITE with Allworx VoIP Telephone Systems

Announce Intelligent Scenario Routing for RECITE Interaction Recording for Skype for Business

RECITE for Skype for Business in Microsoft Office 365 wins 2016 Communications Solutions Product of the Year Award

Awarded Skype for Business Certification from Microsoft for RECITE

Frost & Sullivan names Numonix "Company to Watch" in 2016 Contact Center Systems Buyers Guide

Receive Saddletree Research's Kachina Award for the 'Voice of the Customer Solutions' category for Recite for Microsoft Office 365

 

2015

Collaborate with Sonus to deliver Enhanced Customer Service Experience

Partner with the "Better Together" Program

RECITE receive a 2015 Communications Solutions Product of the Year Award

RECITE 3.0 is launched

RECITE® 3.0 selected as winner of the Best of Show Award for Best On-Site Product Launch at ITEXPO Anaheim 2015

2014

Receive Microsoft Lync 2013 Qualification

RECITE Xpress for Lync Interaction Management Software is launched

RECITE for Lync receives Awarded a 2014

Communications Solutions Product of the Year Award

2013

Numonix is formed

Numonix solution ensures all contact through Lync is reliably recorded

Turn your phone calls into valuable accessible business assets

IXCloud is a Global cloud based call recording and recovery platform. We focus every day on improving and delivering robust compliant recording to protect our customers, save the time and money, No more He Said she Said , just a quick search and resolution! Turn your phone calls into valuable accessible business assets .

instant Real-time access to this valuable insights

Every day businesses around the world are under utilizing the valuable information from the their phone interactions of their most valuable assets: employees and customers. IXCloud give you the power to to leverage this lost gold by giving you instant Real-time access to this valuable insights into Customer Experience, Risk, Compliance and agent performance .

Globally Trusted Cross-platform recording Since 2012

Founded in 2012 as a compliance recording solution based Florida, USA, we are now a globally trusted name in cross platform rerecording and QA platform for customers on four continents.